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Communication In Social Work Essay

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There is expectation to demonstrate core communication skills and the capacity to develop them and ability to engage with people in order to build compassionate and effective relationships (The College of Social Work, 2014). Communication skills are fundamental in social work; every aspect of their role involves communication. In order to communicate effectively, social workers need to be aware of the forms of communication, i.e. non-verbal, verbal, body language and written and understand communication barriers. (Thompson, 2009). In light of this, when communication barriers occur, i.e. someone not understanding English or wanting to discuss their issues, having these skills allows social workers to overcome this, i.e. asking the right…show more content…

Understand the profession's ethical principles and their relevance to practice is another expectation (TCSW, 2014). I achieved this in many ways as I began to build a relationship where respect was central and dignity was maintained. Building trust between someone can take time and to achieve this I ensured I was open in my approach, had a non-judgemental attitude and displayed sensitivity towards the carers problems (Wilson & Ruch et al., 2011). Promoting values of independence was used and assisted through the person centred approach. By providing opportunity I enhanced the carer’s choice process and control. Enabling the carer to think about bringing change and how to do so shows the empowerment I tried to achieve (Beckett, 2006). Skills I used to promote such value involved accepting the carer’s definition of the issues. Additionally, identifying and building upon existing strengths, mobilising resources and guiding thought process to how issues can be overcome (Beckett, 2006). Empathy and trust are a platform for creating effective understanding and communication, which is essential to develop solutions and for diffusing conflict (Doel & Marsh, 2005). They are important skills and qualities to invoke as they enable the sustaining of relationships. I provided empathy which showed appreciation of the carer’s thoughts and feelings and enabled the discussion

Communication in Social Work Practice

4844 WordsFeb 13th, 201320 Pages

Communication in Social Work Practice - Essay
From Social Work Ireland
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1 Social Work Theory & Practice. The Importance of Communication Skills in Social Work Practice. Introduction. Social work is a professional activity. Implicit in its practice are ethical principles, which prescribe the professional responsibility of the social worker. The primary objective of the code of ethics is to make implicit principles explicit for the protection of clients. (BASW, 1976). According to Thompson (2000) Social work involves working with some of the most disadvantaged sections of the community and with people who, for a variety of reasons, are experiencing major problems and distress, often with unmet needs and other…show more content…

Because of the often-sensitive nature of 5 situations social workers can find themselves in, the ability to be patient and understanding is important. Working with children and families is one of the largest areas covered by social work. Insofar as a social worker may be dealing with an individual client, that client’s place in the family can be of critical importance to any assessment. When working with families it is important not to try to mirror one’s ideas of how a family functions. The challenge for the social worker when working with a family is not to generalise but to try to understand “how does this family work?” Coulshed et al (1998,p171). When dealing with a family it is very important to remain impartial, to take the time to listen to everyone’s point of view. This approach is more likely to “encourage discussion and sharing in which the worker is free to engage and disengage when the need arises,” Coulshed et al (1998,p175). Another area which social workers are involved is with groups. This is somewhat different to the family situation. It also shares things in common with community work. The role of a social worker as a facilitator or leader of a group has many levels. At different stages the worker has to be “central, pivotal, peripheral, 6 and central once again,” Coulshed et al (1998,p198). The various stages of group development and the content of the stages outlined by Tuchman and Jensen, in Coulshed et al

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